CUSTOMER CARE

Custom and personalized orders

 

 

My favorite part of being an artisan is taking up custom made orders! Do not hesitate to contact me with any ideas, requests or questions and I promise to give my all in creating the  jewelry of your dreams.

Any change in color, size, jewelry type etc can be made in all my listings, so your "cutlery or jewelry"

will completely fit your personal style and... "taste"!

 

Custom orders are bought beforehand, through a listing that states in it's text all agreed

and once completed then photos of the finished piece are sent for approval

from  buyer  before  shipment. 

MUGS , GLASS and CULTERY

We suggest treating all handmade glass with care to keep it free from knocks,

chips and scratches and recommend the following care instructions:
- hand washing the glass in warm, soapy water and drying with a soft cloth, do not clean

in the dishwasher
- avoid the use of any abrasive detergents or materials when cleaning and drying the glass
- hand painted products should be washed and dried with particular care
- do not put glass in the microwave
- do not try to take off any details of the decoration
- do not scratch the decoration with a sharp or hard objects

clean with sponge and soap with cold water.
 

NO DISHWASHER NO MICROWAVE.
 

 

Care instructions

 

Please keep the jewelry, accessories, cutlery & miniatures out of reach of small children

as they contain very small parts. They are not to be used as toys. 
Be sure not to wear the jewelry when showering or swimming.

In case an item needs cleaning,

dry brush or use a baby wipe, very gently.

Keep away from perfume , water & alcohol.
 All items must be handled with care.

I do my absolute best when gluing, assembling and creating all my products

but sadly no glue can guarantee it will resist forever. Convo me with any alterations

you may encounter so I can offer my help or advice on how you can care for it.

 

Gift wrapping and packaging

 

Jewelry items (except when indicated in the listing) come safely

wrapped in the beautiful "Fabulousdesignshop" gift box as shown in last picture of all listings.
In some cases, especially when items are quite small

or belong to the same theme set you may receive less gift boxes than items.

If something is intended as a gift, please let me know by message when checking out,

so that I use a separate gift box.

Can also include a handwritten special note if you'd like. 
All cutlery ,Keychains, bookmarks & charms come safely wrapped in the sweetest

paper in the colors of "Fabulousdesignshop”. 
Lastly all orders are also sent inside a bubble-padded envelope.

 

Handmade Jewelry

 

I would strongly advice to store your  jewelry in the tissue

paper ( I already send it with ) & clear plastic bag they were sent in,to protect your jewelry  longer.
Do not swim , no wash, no perfume for almost all my pieces.

unless i describe for some pieces for the summer time that's you can swim with it.

 

Postal Services

 

Shipping is worldwide from Michigan USA .

All orders are shipped via the USA Postal Services (USPS) and delivered

by the recipient's National Postal Services .
They are shipped as Registered Mail, therefore each parcel

has a tracking number & the recipient's signature is required upon delivery.
All items will be shipped to the address indicated ,

unless other specified.

 

Production time

 

All items are made to order. Normal production time (not during Vacations period like now)

takes 2-10 business days after payment is cleared. In case you need something sooner contact me

and I'll do my best to speed it up and make you happy.
Orders of 5 items and more and also orders that are over $100 may need more

days to be completed.

This will be discussed and agreed with the customer

by message asap aftertheir purchase so that we come to an agreement

that fits us both. Custom orders may vary on the working days

needed according to difficulty and work load.

This will be discussed & agreed

with the customer before the purchase.

 

Wholesale availability

 

I am open to discussing wholesale orders. Please contact me to agree on quantities, details & cost.

All my Handmade Jewelry ( THE FOOD ONLY )  like exp: candy cotton ,lollipops , donnuts , .........etc .

can be made without the jewelry parts so that it's turned

Into Dollhouse Miniatures and vise versa. If you see something in my shop

(or even a food or dessert you don't see here) that you would like

to have as a miniature for your dollhouse ,feel free to contact me to discuss the details.

I work and create in a clean, smoke free environment.